Reference

Privacy Policy for India Accounts

This Privacy Policy tells you what we collect, why we use it, and how we protect it when you open or use an account on p0ki.

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p0ki Privacy Policy for India Accounts
CONTACT ROUTES

Reach our privacy team

If you want help with privacy, our contact routes are set up for access requests, correction requests, deletion requests, and questions about how your data moves through the account. Send the minimum details needed for us to find your record, and we will verify the request before acting on it. Where local law permits, we can also explain what is stored, how long it stays, and which records we must keep.

Team online

Email

Use this path for privacy requests, correction of account details, or a copy of the records linked to your profile. We will verify your identity before sharing anything or making changes.

Web form

This is the fastest way to send a deletion request, a cookie question, or a note about a data issue. Include only the details we need to find your record and reply.

Phone

Call this route if you need to discuss a privacy concern tied to login access, device checks, or payment records. We will direct you to the right team and confirm next steps.

STORAGE RULES

How we handle your data

We handle privacy requests with the same care across account, device, cookie, and payment records. Access is limited to staff who need the data to run verification, support, or security checks.

Data use

We use account, contact, device, and transaction data to keep your profile working, answer support requests, and verify actions that could affect access or payment records on file.

Cookies

Cookies help us remember sign-in state, save form entries, and measure whether pages load as expected. They do not replace your account details, and you can change browser controls anytime.

Access control

We limit internal access to staff who need the record for verification, support, fraud checks, or dispute handling. Each request leaves a trail so we can trace what changed and why.

Retention

We keep records only as long as needed for service use, legal duties, or issue handling. When the holding period ends, we delete, anonymise, or mask data where the law allows.

Account changes

If you need to correct a name, phone number, or similar field, send the request from the contact route you use for privacy matters. We may ask for extra proof before updating it.

Contact path

You can ask for access, correction, deletion, or a copy of stored records through the same privacy channels. We will confirm receipt and tell you the next step after verification.

Privacy questions you can check

These questions cover the parts people usually check before opening an account or sending a request. If your case involves a state rule, a payment record, or a request to change stored data, the answer depends on local law and the facts we have on file. The policy below keeps those rules in plain English so you can act without guessing.

We collect the details needed to run your account, such as name, contact route, device signals, login records, and payment references. We keep the list small and use it only for account, support, and legal handling.

We use data to verify your identity, process account actions, handle support, detect misuse, and keep records for disputes or legal duties. We do not use it for unrelated purposes without a lawful reason.

Yes. Cookies help us remember sign-in state, keep sessions active, and understand whether pages load correctly. You can block or clear them in your browser, though some parts may then ask you to sign in again.

We keep each record only as long as needed for the account purpose, issue handling, or a legal reason. After that period, we delete, anonymise, or mask it where local law permits.

Yes. Send the request through our privacy contact route with the details we need to find your record. We will verify the request first, then update or delete data when the law allows it.

Only staff who need it for verification, support, security, or payment handling can access your data. We do not share it broadly, and any external disclosure happens only when the law or a process requires it.

Use the email, form, or phone path listed here and include enough detail for us to match your account. We will confirm the request, then reply with the next steps after checking your identity.

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